Introduction
Tracking invoice status ensures transparency and allows vendors and employees to stay informed about payment progress.
Tracking Options
- AP Portal Tracking: Most invoices can be monitored online. The system displays current status such as Received, Under Review, Approved, Scheduled for Payment, or Paid.
- Helpdesk Inquiry: If access to the portal is unavailable, contact the AP helpdesk with your invoice number.
- Automated Email Updates: Some systems provide email notifications at every approval stage.
Common Invoice Statuses
- Received: Invoice submitted but not yet reviewed.
- In Review: AP team is verifying details and documents.
- On Hold: Pending approval or correction.
- Approved: Invoice validated and queued for payment.
- Scheduled for Payment: Payment will be released on the scheduled date.
- Paid: Funds transferred successfully.
Resolving Issues
If your invoice is on hold or delayed:
- Check the reason in the portal.
- Submit missing documents immediately.
- Contact your AP representative for clarification.
